Rick Smith, the President and Chief Executive of Securus Technologies, Inc., wants more creative solutions in criminal and civil justice technology. Securus Technologies is a Dallas-based prison and justice technology firm with the biggest presence in U.S. prisons and enforcement system. Under the leadership of Rick, the firm works with more than 3,400 law enforcement, correction, and public safety agencies and departments in the country, and it serves more than 1.2 million inmates in North America. Rick is working on more customized and innovative solutions that can address the needs of various stakeholders in the judicial system to make an overall improvement in the total enforcement and correction system of the country. Read more articles at HealingMagic.Net
Under the leadership of Rick, Securus provides a number of solutions including friends and family services, public safety solutions, corrections services, investigative solutions, and monitoring solutions. The friends and family services include voice call services, video services, Email services, money transfer and jail voicemail. Interestingly, all of these services are perfectly crafted for the needs of inmates, their family members, and friends’ at the most competitive rate in the market. The firm provides a one point access to and from inmates at a minute based billing for both voice calling and video calling services. The recent years have seen an unprecedented demand for the services, and on Christmas Day, there were more than a million calls connected to the inmates.
Rick Smith monitors and gives direction to Public Safety Solutions which include helping cities and enforcement agencies to collect, consolidate, store, and supply the information according to the real-time requirements of various organizations. The investigative solutions of the firm include collect, analyze, and point out the critical data required for investigations. Rick directs firm to use the latest technologies such as advanced data analytics, verification solutions, voice and biometric identification, etc., to efficiently and quickly analyze an enormous amount of data to find the required information. In correction solutions, the firm assists correction agencies to better coordinate between inmates and their family through superior information management, inmate self-service offerings, etc., to ensure modernization and efficiency of incarceration experience. The monitoring solutions offered by the firm provide RF-based and GPS enrollee tracking system and other reporting programs for supervision.
Rick has helped the firm to defend the patents successfully which had disputes with other services providers through aggressive and effective strategies. He started working with Securus Technologies from May 2014. Before joining Securus, he was working with Eschelon Telecom Inc, in various roles from Chief Financial Officer to President and Chief Operating Officer. Rick also worked with Global Crossing North America Inc, for more than two decades. Rick completed his Bachelor’s and Master’s in Engineering from the State University of New York. He also did his MBA from the University of Rochester. Visit Bloomberg to know more about Rick.